Nobody likes dealing with complaints. They’re like a hot potatoe everyone avoids and pushes away, for someone else to deal. It’s also not something that anybody can deal. It requires a psychological thought process, the ability to empathize while distancing, an a hell lot of diplomacy. You will find that most of the dealings withContinue reading “moans and groans”
Tag Archives: customer service
clustomer intimacy
For someone with the little recognized writing experience as I have, it is hard to find the right topic to write about. “Write about what you know well, write about what you enjoy” people and peers tell me. That’s easier said than done. I do read people really well, and I deal with many differentContinue reading “clustomer intimacy”
The 6 Main Types of Customer
In my Customer Service experience, I learned a lot about the importance of the Customer Service a business provides and how comprehensive that concept can be. Customers can actually choose a more expensive product because they have been well catered for, which can be reflected in a variety of elements: personal communication, transparency, reliability, practicality,Continue reading “The 6 Main Types of Customer”
Nostalgic Mumma 